Each product review is checked for authenticity before publication, ensuring that reviews only come from consumers who have actually purchased the products being reviewed. Verification is carried out automatically by matching the review with the customer’s order history, so a prior product purchase becomes a necessary condition for publication.
Reviews with the status “Unverified purchase” are not old reviews whose orders are no longer in our system. This will no longer be possible in the future; see paragraph 1.
Frequently Asked Questions About the Authenticity of Reviews
How does Organic Farming Italy verify the authenticity of product reviews?
Before publication, the system automatically checks whether the reviewer actually ordered the product in question. This is done by matching the review with the order history.
Can people submit a verified product review without a prior purchase?
No. A prior product purchase is a prerequisite for publication as a verified review.
What does “Unverified purchase” mean for older reviews?
This notice may appear on older reviews if the original order can no longer be clearly matched in the current system.
Are new reviews published without a matching purchase?
Following the verification process described, new product reviews should only be published if a corresponding purchase can be confirmed in the order history.
