Cancellation policy and cancellation form for consumers
“Consumer” within the meaning of this cancellation policy is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed.
Withdrawal
You have the right to cancel this contract within 14 days without giving any reason.
The withdrawal period is 14 days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the last goods.
To exercise your right of withdrawal, you must inform us (Organic Farming Italy, Strada Privata Daffieno, 18100 Imperia (IM), Italy, e-mail address: info@organicfarming-italy.com, telephone number: +39 338 597 3817) by means of a clear statement (e.g. a letter sent by post or an e-mail) of your decision to withdraw from this contract. You can use the attached model withdrawal form, but this is not mandatory.
In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of revocation
If you withdraw from this contract, we shall reimburse to you all payments received from you, including delivery costs (with the exception of the additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), without undisclosed and at the latest within fourteen days from the day on which we receive notification of your revocation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless you have expressly agreed otherwise; under no circumstances will you be charged any fees for this repayment.
We may refuse the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.
You bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the nature, characteristics and functioning of the goods.
Exclusion or premature lapse of the right of withdrawal
- The right of withdrawal expires prematurely if we have only begun to execute the contract after you have given your express consent to this and at the same time confirm your knowledge that you will lose your right of withdrawal at the beginning of the fulfilment of the contract on our part. We would like to point out that we may make the conclusion of the contract subject to the aforementioned consent and confirmation.
Sample withdrawal form
(If you want to cancel the contract, please fill out this form and send it back.)
To
Organic Farming Italy, Strada Privata Daffieno, 18100 Imperia (IM), Italy, e-mail address: info@organicfarming-italy.com
I/we (*) hereby revoke the contract concluded by me/us (*) concerning the
Purchase of the following goods (*)/provision of the following service (*)
______________________________________________________
______________________________________________________
Ordered on (*) ____________ / received on (*) _________________
_______________________________________________________
Name of the consumer(s)
_______________________________________________________
Address of the consumer(s)
_______________________________________________________
Signature of the consumer(s) (only in case of notification on paper)
_________________________
Date
(*) Inaccurate deletion
Status: 01.01.2023